What do buyers need to know before shipping?
We've answered the questions that actually hold up decisions — on documentation, customs, tracking, and what happens at every handoff.
Transit times and cargo handling
What transit times should we expect?
Do you handle full and partial container loads?
Standard European corridors run 3–7 business days. Asia-Europe lanes are 18–32 days sea freight or 5–8 days air. We build documented buffer margins into every timeline.
Yes. We manage FCL and LCL shipments across all established corridors. Partial loads are consolidated at our handling facilities before dispatch.
Which shipping corridors do you operate?
Can ABIS manage time-sensitive cargo?
Our primary corridors cover UK–EU, UK–Asia, and intra-European routes. Shipments outside these corridors are handled via vetted partner networks with full visibility retained.
Yes. Priority air freight and express road options are available. Expedited shipments are assigned a dedicated coordinator for the full duration of transit.
Customs, records, and compliance
Do you manage customs clearance?
What documentation does ABIS provide?
Yes. ABIS coordinates full customs clearance on both import and export legs. We prepare and submit all required declarations and work directly with border agencies.
Clients receive bills of lading, commercial invoices, packing lists, certificates of origin, and customs entry records. All documents are issued at each handoff and retained on file.
How are compliance requirements handled post-Brexit?
Can clients access their handoff records?
ABIS operates under current UK–EU trade agreements and HMRC requirements. We advise on commodity codes, rules of origin, and applicable duty rates before shipment.
Yes. Every shipment on an established corridor carries a documented handoff record. Clients may request the full record for any shipment within the current or prior calendar year.
Storage, tracking, and availability
What are your warehousing terms?
How do I track my shipment in transit?
When can I reach the support team?
Short and long-term storage is available on monthly terms. Inventory is logged on receipt, tracked throughout, and released against signed dispatch instructions only.
Consolidated tracking references are issued at dispatch. Status updates are available through your account contact or directly via our support line during operating hours.
Our team is available Monday to Friday, 9:00 AM – 6:00 PM GMT. In-transit queries raised within those hours receive a response the same day.
Still have questions?
Our team handles documentation, compliance, and in-transit queries directly. Reach out and we'll give you a clear answer — no queues, no automated responses.